Recommended Readings for Usability Evaluation of Web Sites

Cleary, Yvonne (2000): An Examination of the Impact of Subjective Cultural Issues on the Usability of a Localized Web Site - The Louvre Museum Web Site. In: Museums and the Web 2000: Conference Proceedings. CD‑ROM documenting the Forth International Conference held in Minneapolis, April 17‑19, 2000. Pittsburgh, PA: Archives & Museum Informatics. 

Garzotto, Franca / Matera, Maristella / Paolini, Paolo (1998): To Use or Not to Use? Evaluating Usability of Museum Web Sites. In: Museums and the Web 1998: Conference Proceedings. CD‑ROM documenting the Second International Conference held in Toronto, Ontario, Canada, April 21‑25, 1998. Pittsburgh, PA: Archives & Museum Informatics. 

Heuristics for Web Communication. Special Issue of the Journal of Technical Communication, 47 (3) August 2000. 

Harms, Ilse / Schweibenz, Werner (2001): Evaluating the Usability of a Museum Web Site. In: Museums and the Web 2001: Conference Proceedings. CD‑ROM documenting the Fifth International Conference held in Seattle, WA, March 14-17, 2001. Pittsburgh, PA: Archives & Museum Informatics. 

Kantner, Laurie / Rosenbaum, Stephanie (1997): Usability Studies of WWW Sites: Heuristic Evaluation vs. Laboratory Testing. In: Proceedings of the 15th International Conference on Computer Documentation SIGDOC '97: Crossroads in Communication. 19-22 October 1997, Snowbird, UT. New York, NY: ACM Press. 153-160.

Keevil, Benjamin (1998): Measuring the Usability Index of Your Web Site. In: Proceedings of the CHI '98 Conference, 18-23 April 1998, Los Angeles, CA. New York, NY: ACM Press. 271-277. Also available online: Internet, URL http://www3.sympatico.ca/bkeevil/sigdoc98/index.html. Version: 09/98. Visited: 01/29/01.

Levi, Michael D. / Conrad, Frederick G. (1996): A Heuristic Evaluation of a World Wide Web Prototype. In: interactions, 07/1996. 51-61.

Nielsen, Jakob (1993). Usability Engineering. Boston: Academic Press.

Nielsen, Jakob (1997): Usability Testing. In: Salvendy, Gavriel (1997, ed.): Handbook of Human Factors and Ergonomics. 2nd edition. New York: John Wiley & Sons. 1543-1568.

Nielsen, Jakob (2000): Designing Web Usability. The Practice of Simplicity. Indianapolis, IN: New Riders Publishing.

Rajani, Rakhi / Rosenberg, Duska (1999): Usable?...Or not?...Factors Affecting the Usability of Web Sites. In: CMC Computer-Mediated Communication Magazine. Internet, URL http://www.december.com/cmc/mag/1999/jan/rakros.html. Version: 01/99. Visited: 01/29/01.

Teather, Lynne / Wilhelm, Kelly (1999): "Web Musing": Evaluating Museums on the Web from Learning Theory to Methodology. In: Museums and the Web 1999: Conference Proceedings. CD‑ROM documenting the Third International Conference held in New Orleans, LA, March 11‑14, 1999. Pittsburgh, PA: Archives & Museum Informatics.